Shipping & Returns

the fine print but make it cute

shipping
& returns


shipping ships from LA

we ship from LA with love — because good hair deserves to travel in style.

hair care products

edge jelli, roll it up curl custard, healthy hair serum & all hair care products ship within 24–48 hours of your order being placed. you'll receive tracking confirmation once your order is on its way. if an item is marked sold out, it is not available for immediate shipment.

hair bundles & extensions

bundles have a separate processing timeframe and will not ship within the standard 24–48 hour window. processing time for bundles range from 1-7 business days. the accurate timeframe will be communicated at checkout and in your order confirmation email. please allow additional time for bundle orders.

delivery times

estimated delivery windows vary by location and shipping method selected. all estimates are provided at checkout and confirmed in your order email.

please note: once your order is handed off to the carrier, sew vain beauty is not responsible for delays, lost packages, or issues caused by an incorrect address entered at checkout. please double-check your shipping details before placing your order — we want your hair to find you, babe.

order issues: if your package arrives damaged, delayed, or incorrect, contact us at sewvaingirls@icloud.com within 48 hours of the expected delivery date.

all sales are final

once your order is placed, it's placed, babe. we don't accept returns or exchanges — so make sure you're grabbing exactly what you want before you check out.

if you need help picking the right texture or product, hit us up before you order and we'll make sure you're covered.

no returns no exchanges final sale
got a problem? let's fix it.

we take quality seriously around here. if your order shows up damaged, defective, or just plain wrong — contact us within 48 hours of delivery and we'll make it right.

snap some photos, shoot us a message at sewvaingirls@icloud.com and we'll handle it from there. we're not in the business of leaving our girls hanging.

hair & beauty products

for the safety of everyone, all hair serums, haircare products, and opened beauty items are final sale — no exceptions.

if you have a question about a specific item before you buy, just ask. we'd rather help you choose right the first time.

serums opened items haircare
sale items

sale items are final sale. no returns, no exchanges, no exceptions. snag your deals while they last — just make sure it's the right move first!

flat iron warranty 3 months

we stand behind our tools. our flat iron comes with a 3-month warranty — because a good flat iron should work as hard as you do.

to activate your warranty, submit a valid cosmetology license at the time of your claim. no license, no warranty — them's the rules, sis.

still have questions?

we're always here for you, babe.
contact us